Frequently Asked Questions

FamilyNet is a Canadian social network designed around privacy, trust, identity and accountability.

Members can connect with family, friends and others, participate in Groups and Group Events, and use FamilyMarket.

FamilyNet is supported by memberships rather than advertising or the commercial exploitation of member information.

FamilyNet uses a membership-supported model built around the following commitments:

• No advertising
• No behavioural tracking for advertising
• No engagement algorithms
• No data harvesting for advertising
• No sale of member information

Our focus is on meaningful connections rather than maximizing engagement or advertising revenue.

FamilyNet offers many of the familiar features of mainstream social networks, but operates on fundamentally different principles.

Unlike mainstream social networks, FamilyNet requires mandatory identity verification for membership and participation.

This creates a foundation for greater accountability, trust and responsible online interactions.

Yes. Selected FamilyNet content can be viewed publicly so visitors can learn about the network before joining.

Participation and member-only features require an appropriate FamilyNet account and membership.

A FamilyPack allows one person to purchase memberships for themselves and additional family members under a single subscription arrangement.

Each person added to the FamilyPack has their own FamilyNet account and can participate independently.

View Membership & Pricing for available FamilyPack options.

The Primary Member is the person who purchases a FamilyPack and manages the memberships for their family.

The Primary Member completes identity verification and is responsible for the members they add to FamilyNet.

A Primary Member can purchase additional memberships and assign them to other people, subject to FamilyNet membership rules.

The Primary Member remains responsible for the members they add to the network.

Yes. Every FamilyNet member has their own private and independent account, even when their membership is purchased through someone else's FamilyPack.

Being part of the same FamilyPack does not automatically give other members access to your private account, messages or restricted information.

Premium membership provides access to additional FamilyNet features, including enhanced Group and FamilyMarket participation.

Members can review the available options and upgrade according to the current membership terms.

View Membership & Pricing for details.

Available membership changes and upgrades depend on the FamilyPack and subscription options offered at the time.

The Primary Member manages their FamilyPack subscription, while individual members manage their own account information and participation.

No. Identity verification is required for paying Primary Members.

A Primary Member can purchase additional memberships and assign them to other people without requiring each additional member to complete individual identity verification.

Primary Members are accountable for the members they add to FamilyNet.

Identity and accountability are important foundations of FamilyNet.

Verifying Primary Members helps establish an identifiable and accountable person behind each FamilyPack and its associated memberships.

FamilyNet uses a third-party identity verification service. The process may require a government-issued identity document and a selfie or similar identity check.

Identity documents and selfies are handled by the identity verification provider and are not stored on FamilyNet servers.

No online service can guarantee complete safety or prevent every attempt at misuse.

FamilyNet uses identity verification, accountable membership, moderation and Rules of Conduct to reduce anonymity and provide a stronger foundation for responsible participation.

"No Strangers" reflects FamilyNet's emphasis on identity and accountability, rather than unrestricted anonymous participation.

It does not mean that every member is personally known to you or individually identity verified.

Primary Members provide an accountable connection for the additional members they introduce to the network.

FamilyNet is designed to protect member privacy and provide appropriate controls over personal information and participation.

Other members, including the Primary Member who purchased your membership, do not automatically receive access to your private account or restricted information.

No. FamilyNet does not sell member information or share it with advertisers for behavioural targeting.

Information needed to operate the service may be processed by authorized service providers in accordance with FamilyNet's privacy policies.

Not necessarily. Visibility depends on the type of content, where it is posted and the applicable access settings.

Members should review the visibility of their content before sharing personal or sensitive information.

Members are expected to follow FamilyNet's Rules of Conduct.

Inappropriate content or behaviour may be subject to review, moderation and appropriate account restrictions.

Members should report suspected misuse through the available reporting or contact channels.

Groups provide places for members to connect around relationships, interests, activities, locations or topics.

Group Events are activities or gatherings organized within Groups. They give Group members a simple way to plan and participate in activities such as group meetings, sporting events, training sessions and other gatherings.

Group creation is available according to the features and permissions of your membership.

Groups must comply with FamilyNet's Rules of Conduct and applicable participation requirements.

Yes. Group Events allow members to organize activities and gatherings within their Groups, subject to available features and permissions.

Event organizers and participants are responsible for making their own arrangements.

FamilyMarket is FamilyNet's simple member marketplace for buying, selling and giving away everyday items.

All members can browse For Sale listings. Selling items and participating in Giveaways are Premium features.

FamilyMarket does not process payments between members. Transaction arrangements are made directly between the members involved.

Yes. Selling items is available to Premium members, subject to FamilyMarket's listing rules.

Members arrange payment, collection and delivery directly with each other. FamilyNet does not act as the payment processor for these transactions.

Giveaways allow members to offer eligible items to others without charging for them.

Participation in Giveaways is a Premium feature. Members make their own arrangements for exchanging items.

FamilyNet is not a video-sharing platform. It does not support video uploads.

FamilyNet is designed for socializing with friends, family, peers, co-workers, customers, clients and partners.

Members may share links to externally hosted content where permitted by FamilyNet's Rules of Conduct.

Yes. Members may share links to externally hosted content where permitted by FamilyNet's Rules of Conduct.

Members are responsible for ensuring that the links and content they share are appropriate and comply with applicable rules.

No. FamilyNet is a web-based service designed to work across modern browsers on phones, tablets, laptops and desktop computers.

You can access FamilyNet through your web browser without installing a separate mobile app.